When I was employed as a counsellor I always had supervision. I'm a great believer in supervision, aka co-counselling, because it ensures quality control for the client. Not until a few months ago did I realise it was also protection for me.
It works like this. When therapy really starts working the client typically begins to get angry. As most of you know, the first person she gets angry with is the therapist. This seems like a 'safe' target for her anger -- and mostly is, because ethical therapists won't bite back.
Without going into detail, a situation has arisen via pm that would not have happened had the member posted her troubles on the open forum. We soon moved from "why are you bothering with me?" to anger if I didn't reply quickly enough. I understood this, and without an agreed schedule I started messing up my own plans. My mistake.
It reached a point where the person concerned began to misinterpret some things I wrote. With witnesses (that's you lot) there would have been speedy independent feedback, both for her and for me. As it was, her PMs became manipulative, eg. "I know you'll abandon me because everyone does." I realised I'd worked my way into a trap I couldn't possibly sustain.
At the end of last year, about to take on a new contract and get a whole lot busier, I wrote:
This cry for mercy was ignored. Between then and mid-May this member sent me 35 PMs and I replied to 22 of them... in my usual fashion, sometimes spending two hours or more on a single message. Looking back, I'm astonished to see how easily I was manipulated by alternating appreciation and emotional blackmail.I really must object to you saying I "disappear", because of course all it means is I'm doing something else. I've thought about this when it's come up before and I'm wondering if it would be best if we agreed on one day a week when I'll always write to you.
On May 19 I wrote:
That ought to have been the end of it... but the PMs kept coming. I didn't reply to them until a month later, when I wrote:I can only repeat that my time is limited, I have other things that have to be done or I start falling down. You could say I'm practising what I preach by setting limits and taking care of myself. That means no more lengthy PMs, to anyone.
I've since received seven PMs from this member, the most recent of them today. They can only be described as a combination of manipulative tactics that worked on me in the past, and willful misunderstanding.I'm fine, thanks, just being choosy about what I respond to on the open forum. It's 100 per cent about other calls on my time.
I haven't replied to your last few PMs because there was a line in one of them
You've been good to me more that you have been nasty,
I'm not in the least angry with you and I get what you've been saying about being so overwhelmed that you lashed out. I have no problem with that, but the implication that I've ever, on even one occasion, been "nasty" to you means that this is the last time I'll respond by PM. I can remember a time when I was putting hours of my very limited free time into replying to you. And don't get me wrong, I'm not asking for gratitude because you've thanked me many times, as well as asking why I was doing it. The answer was always that I did it because I cared, because I had been where you were and thought I could help you out. Writing to you (as well as my answers to people on the boards) helps me clarify my own stance.
I know written messages are always vulnerable to misinterpretation, especially by someone primed to believe the world isn't a safe place and people will always let her down sooner or later. I'm not going to ask you when and in what context I've been "nasty" to you because I know my own intentions. Yes, absolutely, I've taken pot shots at other people on the forum, but never to you.
For this reason, no more PMs. I'm happy to reply to anything you want to put on the open forum, but not where there are no witnesses.
I hope things are going well for you.
Lesson learned... the hard way.