by CoachB » Fri Jun 06, 2008 2:45 am
Emotional intelligence can definately be learned, but it must be both study and experience. I used to say things that would shock or anger people. I didn't realize what kind of reaction I would get before I said these things. By getting to know my own emotions I learned to understand how others would react. I've read that people go through an average of 20 emotions every minute, but most people don't pay any attention to them. The first step in increasing emotional intelligence is to get to know your own emotions. There are a lot of good books on the subject, like THE EQ DIFFERENCE by Adele B. Lynn, or THE EMOTIONAL INTELLIGENCE QUICK BOOK by Travis Bradberry. If you want to get seriously into it, read some of Reuven Bar-On's work, or Peter Salovey. The best thing to do is to get to know yourself, your emotional feelings and your reactions.