I have a co-worker who is verbally aggressive, and has had several complaints about making clients/service users cry. But at our last team meeting, she wouldn't sit down and was pacing the room, yelled several 'I hate' comments and when challenged by another co-worker replied 'I don't f***ing care'. This woman is in her 40s.
I've been told she has aways been like this and it's 'just her way' but I think she's become more aggressive in the last few weeks. If she has been like this 'for years' - is there any danger to her becoming violent with our clients?
Thanks for reading.