The say factor of an organization is based on the say level of employees at all levels regarding their work and outcome. We can generally divide this in four levels.
LEVELS OF SAY
Level 1: All Work & No Say
• The organization* creates objectives
• The organization tells employees how to implement objectives (with detailed job procedures)
• The organization controls and monitors the results
*Note: the “organization” denotes senior executives in top levels of the hierarchy.
Level 2
• The organization creates objectives
• The organization tells employees how to implement objectives
• Employees are responsible for their own results (all managers support and coach staff to reach their goals)
Level 3
• The organization creates objectives
• Employees implement objectives
• Employees are responsible for their own results
Level 4: A High Say Factor
• Employees* create their own objectives
• Employees implement their own objectives
• Employees are responsible for their own results
*Note: “employees” denotes personnel
I have got this data from the book “All Work & No Say” By Jody Urquhart. I think this will also helps you to measure the say factor of your organization. Share you views.