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Thanks again for your detailed reply. I think I can now see what you mean and where my approach is too far forward. I will try today to take a step back and listen more, suggest we collaboratively come up with an idea.

That makes sense, however I then struggle with my objective. My manage (also his manager) is telling me to fix the situation. Don't get me wrong, I understand the process. At the end of the process, I comment on how to move forward. When I put my suggestion forward, he makes an excuse as to why not ...

I work in IT. My boss has put me in charge of creating a sub-team from an existing team. The project is to create structure, put processes in place and evaluate the outcomes. I am finding it frustrating at times to discuss situations that I fear may be coming across in the wrong light. Without going...